Privacy Policy

MAD Learning Design, LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you submit it through our "Contact Us" or "Leave a Reply" form on our website madlearningdesign.com ("Website").

1. Information We Collect
When you submit a query through our "Contact Us" form, we collect the following personal information:

• Name: To address you properly in our communications.
• Email Address: To respond to your inquiries and provide you with the information you request.
• Company: To understand the industry you work in and the types of learning that industry usually provides.
• Interested Services: The details of the inquiry you submit, which may include additional personal information you choose to provide.

When you submit a comment through our "Leave a Reply" form, we collect the following personal information:

• Name: So we know who posted the comment. Also allows us to address you properly in our replies to you.
• Email Address (optional): Email is not published on the site. If you leave an email, we will add you to our mailing list.
• Website (optional): This information is not used by us.
• Comments: The details of the comment you want to leave on the post.

All comments will be reviewed and require approval by us to post.

2. How We Use Your Information
The information we collect through our forms will be used for the following purposes:

• Responding to Inquiries: To respond to your requests, questions, and inquiries.
• Improving Our Services: To improve the content and functionality of our Website and services based on feedback received.
• Communications: To send you relevant updates or information if you have requested or consented to such communications.

3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers, and we take appropriate measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to:

• Comply with legal obligations.
• Protect and defend our rights or property.
• Respond to an emergency that threatens an individual's life, health, or security.

5. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We may also include your information in our Client Relationship Manager for the purpose of sending future communication.

6. Your Rights
You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal information, subject to legal and contractual obligations.
• Object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies
Our Website may use cookies or similar tracking technologies to enhance user experience and analyze website traffic. However, this Privacy Policy specifically addresses the collection of personal information through our forms.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at [email protected].