Ready-Set-Go: A 20-hour workshop

The first step to any Panviva implementation is a 20-hour workshop (whether remote or onsite). This workshop allows us to determine your immediate need, map out your processes, and capture your best practices. There are four parts that make up a Ready-Set-Go workshop.

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Part 1: Situation Analysis

​During situation analysis, we talk about your current situation. Who are your end users? What are some key problem areas? How are you measuring performance? Through this discussion, we can narrow down how Panviva can help you and ensure a successful launch.

Part 2: High-level implementation plan

​During high-level implementation planning, we use the information from the situation analysis and determine our starting point. Which challenge, which topic, which area is most in need of Panviva? Where will Panviva have the biggest impact? By determining our starting point, we can focus the process mapping on that section of the business.

Part 3: User Observation

​During user observation, we observe two associates for an hour each. We see how many applications they use and how they use them. We ask them what works and what doesn’t. We ask if they had a wish list, what would they love to have? This gives us a view into the lives of the end users and how to best structure Panviva to fit their needs as well as your organizational needs.

Part 4: Process Mapping

​The bulk of what we do in the workshop is process mapping. Here is where we map out your current processes from start to finish. Through this collaboration, we ask questions that help identify any gaps, streamline specific steps, and improve the efficiency of user tasks. We bring in people from various levels within the organization for the discussion, including directors, managers, supervisors, and associates. By having everyone in the room, we ensure that the processes we map are accurate, effective, and meet the established needs.

​The combination of these four parts is just the start of what makes Panviva’s Ready-Set-Go workshop a success. Your buy-in and dedication to the process can mean the difference between a successful launch and user adoption or a system that doesn’t get used to its full potential.

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